At Sanskruti, we carefully inspect and package every order to ensure your pieces reach you safely and beautifully.

Order Processing

Orders are typically processed within 2–4 business days after payment confirmation. Orders placed on weekends or public holidays will begin processing on the next business day.

During launches, sales, festive seasons or other high-volume periods, processing may take slightly longer.

Shipping Within Canada

We ship across Canada. Shipping options and applicable charges are calculated and displayed at checkout based on your order and delivery location.

Free shipping is available on eligible orders when indicated on our website or at checkout.

Once your order has been shipped, you will receive a shipping confirmation with tracking information where available.

Delivery Time

Delivery times shown at checkout are estimates provided by the shipping carrier and begin once your order has been dispatched. Delivery times may vary depending on the destination, weather conditions, carrier delays and peak shipping periods.

Sanskruti is not responsible for delays caused by the shipping carrier once an order has been dispatched.

Incorrect Shipping Information

Please ensure that your shipping address is complete and accurate before placing your order.

If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to make the correction if your order has not yet been shipped.

Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged during transit, please contact us at designssanskruti@gmail.comwith your order number and relevant photos, where applicable, so we can assist you with the next steps.

Questions?

For any questions regarding your order or shipping, please contact us through our website's Contact page or email designssanskruti@gmail.com.